The Caregiver’s Toolbox is written by Carolyn Hartley and Peter Wong, two experts in the health care field who met while working on a WEDI report on the state of IT adoption in the United States. Selected to co-chair the Patient Engagement workgroup, Ms. Hartley met adviser, Peter Wong and learned about his long standing commitment to support families and caregivers navigate through health care industry.

Peter from his personal experiences has been helping families for the past 20 years with compassionate care. Some of the topic areas have been financial, ethical, and spiritual decisions caregivers must make as they make life decisions about their loved ones. He brings a rich background in risk management decision making to help clients make caregiving decisions.

Carolyn Hartley’s company, Physicians EHR, educates health care professionals on electronic health record system designs and data decisions that will help improve clinical communication with patients, families, payers, and regulatory agencies. She founded her company in 2003 after medical misdiagnoses complicated her brother’s battle with pancreatic cancer.

Carolyn Hartley

Caregiver author
Since 2000, Carolyn Hartley has guided medical societies, physicians, and quality improvement organizations into digital technology, so that patients and their health care providers can securely exchange information electronically. Carolyn is lead or co-author of nearly 20 books and products published by the American Medical Association, American Dental Association, American Society of Clinical Oncology, state and medical societies that provide guidance to physicians on HIPAA privacy and security laws, electronic health record adoption, and health information technology trends. Most recently, she has completed a 3½-year engagement as subcontracted subject matter advisor to the US Department of Health & Human Services on the adoption and implementation of electronic medical records. The rapid deployment of electronic charting serves up information to consumers so that they also can effectively manage their health information.
She is an active member of the American Society of Journalists and Authors (ASJA), recipient of the distinguished Silver Anvil Award for strategic communications, and recipient of the Friend of the Points of Light Foundation award for her work leading family-focused volunteer campaigns.

Carolyn holds an undergraduate degree in education and a Master of Liberal Arts degree with an emphasis in medical anthropology and philosophy from Baker University.

Two of her heroes are the spouses who cared for her brother and sister diagnosed with aggressive cancers. From them, she received field experience so that she could be the caregiver to her mother and father. The 21st Century Caregiver’s Toolbox comes from her Christian heart, from hands-on experience, and from the straight talk and prayers shared with family and friends. She and her husband, Chris, have four children and six grandchildren.

Carolyn’s Profile

Peter Wong

Caregiver author
Peter Wong has more than 25 years of management consulting experience leading regulated industries in healthcare and financial companies in North America. He currently is the Healthcare Leader for Gupton Marrs International specializing in enterprise-wide performance and risk management. He was a member of KPMG’s National Healthcare Advisory Practice managing complex risk management for KPMG’s portfolio clients. His expertise included advising clients on the Patriot Act (Anti-Money Laundering), technology, cost-performance programs and health care reform (Accountable Care, ICD-10, ORSA). For Fortune 500 healthcare payers, he served as strategic advisor in fraud risk management, new revenue enhancement programs, IT strategy and business cases and Y2K subject matter advisor to the President. His motivation in life is his faith and helping others care for their family members with organized compassion.
Peter holds a Bachelor of Arts from Memphis State University with a degree in Marketing. He is part of the Charlotte (NC) Metro Electronic Crimes Task Force / U.S. Secret Service, a member of the Hickory Grove Baptist Church and has served on the Alabama Board of Fellowship of Christian Athletes and Young Life Charlotte/Lake Norman/Cabarrus County Committees. He is married to his wife Nancy for more than 25 years and has two children, Anna and Daniel.
Peter’s Profile